Need help or have a quick question?
Please review our frequently asked questions. This is the fastest way to solve most problems.
What happens after you place an order and it is paid for?
Most customers smile! After an order have been placed and payment has been received.
- You'll receive an email confirmation for your order.
- Your order is now in queue at the fulfillment center to be shipped out to you. We strive to get orders out within less than 24 hours.
- After your order ships you'll get another email with the tracking info.
How long does a vial last in a single month? Shelf Life? Do I need to refrigerate?
For unopened peptide vials, the shelf life extends up to 36 months under proper storage conditions. This ensures the peptides retain their stability and efficacy. Once a researcher reconstitutes these peptides, it's essential to store them in a refrigerator. This practice is in line with the manufacturer's recommendations, helping to maintain the integrity of the peptides for their intended research use.
How to use Max Redemption?
Before making a purchase at the checkout page, a customer must first create and fund their Max Redemption account by purchasing a Max Redemption Load Pack (e-voucher). On the first transaction, you’ll be asked to provide identity verification information for security reasons. Your personal information is never shared with any 3rd party for marketing or soliciting purposes. Creating a Max Redemption account has no impact on credit scores, nor is the information shared with any credit reporting agency. Each user is confirmed with 2-factor authentication to their mobile phone or email, so your funds are safe from unauthorized use, and remain completely under your control. Here's a video
How to use Crypto?
Coinbase is an account that manages your Crypto or Bitcoin which is electronic funds used for purchases. It provides you a way to send your funds electronically to your intended recipient. Several merchants now allow you to instantly pay online directly through their Coinbase account. Keep in mind, these accounts should be already set up prior to selecting this option for checkout. Here's a video
How do I use the products at Triggered Brand?
All products available on this website are exclusively intended for in-vitro research purposes. "In-vitro" (Latin for "in glass") refers to experiments conducted outside of a living organism. It is important to note that these products are not classified as medicines or drugs and have not received approval from the FDA for the prevention, treatment, or cure of any medical conditions, illnesses, or diseases. The law strictly prohibits administering these products into any living beings, including humans and animals.
How do I pay with Zelle?
Zelle is an account that provides you a way to send your funds electronically to your intended recipient instantly. Similar to cash app, paypal or venmo. The email or phone where to send funds will be provided at checkout.
Where are you located?
Can I still send payment via Cash App?
At this time Cash App is not offered as a payment option.
Can I send payment through PayPal? Apple Pay? Venmo? Google Pay?
Not at this time.
Can I give you my credit card number to pay you?
We are working on a solution to be able to send an invoice that can be paid with a credit card in the future at this time we are unable to take you credit info and process your payment.
How long before my order ships?
Our fulfillment center strives to get orders out within less than 24 hours after it has been paid for. Excluding weekends.